1. Disconnecting Meta/Instagram
You may revoke 20Flow permissions through the relevant Meta or Instagram settings. Revoking access stops future API requests that rely on that authorisation.
2. Requesting deletion
Send a deletion request from the email associated with your account to support@20flow.app. Include enough information to identify the workspace or connected account. Never send passwords, card details or access tokens.
3. What can be deleted
Subject to identity verification and applicable obligations, deletion may cover account and workspace records, integration credentials, automation configuration, contact or messaging records and other associated product data.
4. Records we may need to retain
Limited records may be retained where reasonably necessary for billing, tax, fraud prevention, security, dispute resolution or legal compliance. Retained records remain protected and are not used for unrelated purposes.